How a particular organisation can take advantage of IT developments Essay Example

How a particular organisation can take advantage of IT developments Essay Example How a particular organisation can take advantage of IT developments Essay How a particular organisation can take advantage of IT developments Essay I am going to make a report about a particular organisation (Golita Plumbing and Heating Supplies) can take advantages of IT developments in their organisation to improve it overall. This will basically include: start selling online, using or bringing computers in to the shop to do work on it and as well as how they can monitor their progress by using computers. The organisation The organisation (Golita Plumbing and Heating Supplies) sells a lot of products such as plumbing, heating, paints, electrical and garden products. It is situated locally here in Blackburn. Why recommend IT for the organisation (Golita)?As you already know, Golita sells a lot of products thus they can create a professionally made website where they can sell some of their items/products online as well as locally. This will benefit the organisation immensely. It will give Golita Plumbing and Heating Supplies more customers as they will get customers from outside of town such as Bolton, Preston and other local towns. By having an official website can give the organisation lots of benefits. Consumers will be able to see what kind of items they sell and whether they sell the right product for the right price that the customers are after.Other benefits are that it will also allow the other customers that are not local i. e. people from Liverpool or London etc, to see if they sell a particular product in their shop instead of driving to the actual shop and then finding out that they dont actually sell that particular product/item. This will basically save the customers petrol money and especially time. Customers would not take that risk. So if the organisation doesnt have a website and customers from out of town or customers that live a fair distance away from the organisation will face trouble.If for example a particular customer goes there to shop and finds out that they dont have the item/product that the customer is looking for or if he is a regular customer and the organisation does not have that specific item/product in stock, the organisation will lose a significant amount of customers. Thus, creating a website would be the best for both, the organisation and the customers. This will give the customers the opportunity to see if a particular product is in stock or not or see when the item will be available again and even check the price for any items/products available.Another benefit for the customers is the fact that the customers will be able to view the actual item/product online i. e. see the colours and sizes of the items/products. Also if the companys website becomes widespread, people from different countries will be able to order products from the organisation. This will allow the customers to place orders on the products online and get them sent directly to their home addresses. Prices vary from country to country so the customers ordering from abroad might find it beneficial and cheap on certain product which is a good thing.Golita Plumbing and Heating Supplies could implement secure payment systems on their website such as paypal. com or pppay. com for instant payments from the buyers. Another advantage would be that the customers could register so that when the customers need to buy anything they can just click on the buy button and the invoice will be sent directly to customers email and the product/item will be sent from the organisation (Golita). The credit card details would only have to be inputted once and thereafter the customers will not have to input it again.As for software, Golita Plumbing and Heating Supplies could implement spreadsheets or databases to keep a record of the amount of products/items sold. By using spreadsheet such as Microsoft Office Excel for example, formulas could be used to find out the total amount of money made for each day, week or year. This would save Golita a significant amount of time due the fact that otherwise they would have to do it using a calculator and/or by hand. Another advantage or benefit of spreadsheet would be that Golita would not have to waste papers and time on writing or making a note of the item name or serial numbers.By spreadsheet they will not need to keep typing up the item number and item name that has been sold. This will save Golita a lot of time as when every time someone buys a product, it will be recorded in the spreadsheet, therefore Golita will have a consistent record of the sold products. Golita could also implement a machine and/or a program that detect the item number which will also save a lot of time due to the fact that the employees within the organisation would not have to write down the item numbers for each items/products. Another software that could benefit Golita immensely is the Custom software also known as Bespoke software.This can help Golita for budget or project managing. Microsoft Word could be implemented as well to keep track of things such as: which item has been posted and what day and time as well as tracking number in case a buyer claims that they did not receive the item/product. Golita can also use the email system to send emails to the customers and keep customers up-to-date on products such as when an item gets back in stock and give offers or discounts to customers who shop regular such as a voucher to spend in stores when they go to the actual shop.Computers will help Golita store information about every customer so when they for example need to post items they just need to print out the details for that particular customers instead of writing the details over and over again for the same customer who orders products/items regularly. Another advantage for Golita is that they do not have to worry about shopping for items/products themselves. They can simple use the internet to place an order for particular items and get it sent directly to the company.